PinnedPublished inMuzli - Design Inspiration7 Ways to Enrich Customer Experience in Banking Products by Adding SoulThere are millions of digital products around us, but most of them do not have their own face, and have no story, all of which makes them…Oct 19, 20212Oct 19, 20212
Published inMuzli - Design InspirationSteal‑Worthy UX Playbook: 13 Power Hacks from Top Brands to Empower Financial ServicesImagine the effortless satisfaction of a single-click purchase on Amazon, one tap Uber hail or the perfectly timed recommendations from…5d ago5d ago
Digital Inaction is Killing Financial BrandsIn a world where trust is everything, stability has been banking’s ultimate badge of honor — but is it enough to stay ahead? In today’s…Apr 14Apr 14
Hidden Risks of White-Label Banking That Could Undermine Any Financial BrandWhen building a digital banking product, banks require fast, reliable digital solutions, making white-label platforms appealing. However…Apr 7Apr 7
Dark UX in Digital Banking: Hidden Traps to AvoidCould a banking app, knowing users’ patterns, emotions and fears, possibly push them to make the wrong choice to maximize the company’s…Mar 24Mar 24
The ‘Killer Feature’ Mirage: How Over-Innovation Harms UX in Financial ServicesFinancial institutions often chase after groundbreaking functionalities that promise to rapidly set them apart from competitors, attract…Mar 13Mar 13
Digital Experience Branding: Designing Trust in Digital BankingTrust has always been the bedrock of financial services — from the days when merchants relied on trusted agents to protect their wealth…Feb 18Feb 18
Using Dopamine Design to Enrich the Digital Banking ExperienceToday’s Fintech disruptors and neobanks are igniting our brains’ reward centers with flashy visuals, gamified challenges and social…Feb 52Feb 52
The Fall of Zing: A $150M Banking App Failure or a Stepping Stone?HSBC’s international cross-border payments app, Zing, launched in January 2024, is slated for closure, as reported by Financial News. Zing…Jan 241Jan 241
Bankers Think UX Is A Joke Until They See This Digital Brand Framework For FinanceIn an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed…Jan 21Jan 21
