10 Financial UX Design Trends of 2021 that will Transform Digital Banking

This is NOT another article covering such 2021 UI design trends as glassmorphism, neomorphism, 3D elements, vivid colors, brutal fonts, etc. The goal of this article is to go beyond the surface level. Dive deep into the true impact that design has on the financial industry. To do that, we have highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.

Article by Alex Kreger, financial UX Strategist/Founder of the UXDA

What makes a great digital banking and finance design? When it comes to a field…


How would you react if your company spent half a million and two years on developing a new app but after launching it, the customer satisfaction decreased? There are several non-obvious factors that can completely sabotage all of the huge investments and efforts of creating a delightful design. So, let’s find out why customers might not like an expensive new product.

Post by Alex Kreger, financial UX Strategist/Founder of the UXDA

There’s no doubt that great user experience (UX) is mandatory to retain a competitive edge in the digital world.

Despite that, the efforts to improve user experience do not…


Adults struggle with finances but want their children to be successful people with good financial habits. Almost 60% of all working-age Americans have no retirement savings. At the same time, 49% of parents don’t know how to discuss finances with kids in an understandable and enjoyable way. Four in ten adults couldn’t cover a $400 emergency expense in the U.S.* How could parents ensure their kids’ financial future? UXDA explored this challenge with a research-based kids’ banking app concept. …


After 6 amazing years and more than 100 stunning financial products designed, we have entered a brand new stage of UXDA’s evolution. We no longer stand for a “nameless” UX design agency, and we are changing our uxdesignagency.com domain. From now on, we are officially the UXDA — passionate experts in finance and customer experience who turn UX design into a Digital Advantage for any financial business. Find out below how this approach helps to transform ordinary financial products into extraordinary ones.

People who are crazy enough to think they can change the world are the ones who do.

Steve…


There’s no doubt about the huge potential and possibilities of conversational banking and Artificial Intelligence (AI) in banking. Though it’s rarely discussed, its proper integration determines whether it will make customers’ lives better than ever before OR become deadly dangerous if applied without human centricity. A radical paradigm shift is required to ensure that the hyper-personalization of AI banking is not compromised by a lack of expertise in AI, technology or customer banking experience.

Post by Alex Kreger, financial UX Strategist/Founder of UX Design Agency

According to Temenos, 77% of banking leaders strongly believe that AI will be the biggest…


TOP 25 Case Studies of Digital Customer Experience in Banking and Fintech

This is a collection of the best UX case studies on creating and researching the customer experience in banking and Fintech. All of these articles are extracted from Medium and arranged in consecutive order based on the amount of applause received by the time of publishing this article. This collection offers a wonderful opportunity to get instant inspiration from 25 insightful cases that demonstrate how to design modern digital financial solutions using the power of CX/UX methodology.

Post by Alex Kreger, financial UX Strategist/Founder of UX Design Agency

1. Light Bank App: 10 Steps to Delightful Mobile Banking

👏🏻 3.3K applause

Case study by UXDA | Financial UX design architects

UXDA team spent…


Let’s find out our TOP 10 banking CX / UX articles that got the most views in the past 2020.

all articles by Alex Kreger, financial UX Strategist/Founder of UX Design Agency

1. UX Guide: How to Create Simplest and Most Beautiful Banking Design in The World

In order to edge closer to our goal and make the complicated world of finance a better place for the user, we dared ourselves to create the simplest, most beautiful and delightful banking UI experience in the world, while maintaining the full-scale digital banking functionality at the same time.

Light Bank mobile banking concept has been awarded by globally famous international design awards such as International Design Awards…


Embrace the awesomeness of the fresh-baked UXDA showreel.

This is how UXDA turbocharged the global financial industry in 2020 — with style, inspiration, and love. Turn up the volume and catch the vibe.

The year 2020 was packed with bold and challenging projects for the whole team of UXDA. UXDA designed delightful financial products, supercharged the emotions of millions of end-users, and boosted the success of financial brands.

We are here to “rock-n-roll” and make 2021 the year of ultimate digital advantage for your financial brand.

Big hugs to all our fans, supporters, and clients, because without you, we wouldn’t be here. May the new year 2021 bring you more happiness and love!


In the world of banking, there are a lot of complex digital solutions. Among them are some truly exceptional ones, such as Contextual Banking Experience (CBX), a corporate banking product by iGTB (Intellect Global Transaction Banking), part of Intellect Design Arena. It consists of 5,000+ screens and is continuously growing. An outstanding effort was needed to integrate Design Thinking principles and UX design approach into such a huge banking solution development. For UXDA, it is an honor to be part of this project among the large and highly skilled UX team in the Intellect Design Arena. …


We are very happy to announce that UXDA has become the Benzinga Global Fintech Awards Listmaker as the Best Financial Research Company.

The New York-based competition is honoring companies for the advancements they’re making in financial technology in a new and improved way. The official Benzinga Fintech Listmakers are comprised of 250 carefully vetted and renowned companies and executives who are striving to revolutionize the fintech industry.

We have been establishing and developing UXDA’s Financial UX Design methodology over the past 15 years so that it could bring the maximum benefit to the financial brands and their customers. Research plays…

UXDA | Financial UX Design

A well-known UX design agency that has turned 100+ ordinary Banking and Fintech products into extraordinary ones in 33 countries | theuxda.com

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