PinnedPublished inMuzli - Design Inspiration7 Ways to Enrich Customer Experience in Banking Products by Adding SoulThere are millions of digital products around us, but most of them do not have their own face, and have no story, all of which makes them…Oct 19, 20212Oct 19, 20212
How ‘Sex Appeal’ Helps Us Improve Digital Banking App DesignWe have been designing financial products for 10 years and have witnessed banking disruption similar to the sexual revolution1d ago1d ago
Millions in Profit from Branchless Banking: Fintech Product Design Challenges the RulesTen years ago, banks competed for the best locations for their branches; now, banking apps designed by fintech startups are more efficient…Oct 28Oct 28
Published inUX Planet15 ChatGPT Prompts for Digital Product Research and Design in Financial UXTraditional methods of UX design could be significantly empowered by ChatGPT-a powerful generative AI model. This article unveils the…Oct 82Oct 82
Why Digital Transformation in Banking Fails: The Strategic UX Mistake Everyone MakesThe term “banking digital transformation” has become a buzzword in the financial sector, its popularity doubling over the past year…Sep 26Sep 26
Published inUX PlanetUX Case Study: Driving ROI with Strategic UX in Middle East BankingIn the UAE (United Arab Emirates), where future-driven innovation is a way of life, Emirates NBD conquered an ultimate challenge. When this…Sep 12Sep 12
Published inUX PlanetLesson from NASA: Don’t Let Bank Customers Get Stuck in Space10 smart strategies for using the SpaceX approach in creating digital banking products that deliverSep 21Sep 21
Published inUX PlanetHow We’re Transforming the Financial Services UX the Apple WayMany financial companies believe that packing their apps with countless features and the latest technology will attract and retain users…Aug 22Aug 22
Financial Services Design: Even the Best Designers Fail Without SpecializationThe design of financial services is a labyrinth of complexity, regulations and high stakes. Despite the allure of high-profile projects and…Aug 162Aug 162
Published inUX PlanetDebunking ‘Dumb Customer’ Myth: What’s Wrong with Digital Banking UXSome product owners wonder why users have difficulty with their “super-convenient” digital services and think their customers are stupid.Aug 11Aug 11